Local: (416) 781-0281 Toll free: 1-877-610-0123 info@lockquest.com

Questions about Escape the Book Club Killer

faqArrow Is the game scary?

Escape the Book Club Killer is suspenseful, but not horrific. There are no gory elements or jump scares in the game. Much of the tension and excitement comes from being locked in the apartment with a one-hour time limit. The theme of the game is more eerie and suspenseful than frightening.

faqArrow How much time do we have?

You will have one hour to Escape the Book Club Killer. Additional time is needed before and after the game, so plan for your entire experience to take two hours.

faqArrow Can we have extra time to complete the game?

Because games are scheduled back-to-back, we can’t guarantee extra time.

faqArrow Can I use my cell phone / tablet in the game?

Escape the Book Club Killer hearkens back a sweeter, more innocent time before the invention of cell phones, when you’d be in very deep trouble if you were actually trapped in a serial killer’s apartment.  We ask players to keep their devices tucked away and turned off for the duration of the game.

faqArrow Can we ask for hints?

Yes! We’re rooting for you, and we’re excited for you to finish the game. We monitor your game attentively, and provide themed clues to your team if you get stuck.

faqArrow Can I play more than once?

Yes, but with the understanding that the game’s puzzles and secrets won’t change on a second playthrough. No one likes watching a movie with someone who’s seen it before, if that person keeps shouting “LOOK WHAT HAPPENS DURING THIS PART!!”  If you want to replay the game to experience it with a new group of friends, and you promise not to give everything away, then come on back.

faqArrow What is the maximum and minimum number of players?

We can accommodate a minimum of 6 players, and a maximum of 12 players. There’s LOTS to see and do in the game; generally, the larger the team, the higher their chance of success. We reserve the right to cancel any game with fewer than 6 players, and will work with you to reschedule your game, or to refund your ticket price in that situation.

faqArrow What happens if we don’t escape in time?

We’re on your side, and we want you to win the game. But if you and your team don’t quite make it, we’ll walk you through the rest of the solution before letting you out of the room. There are distinct “win” and “lose” conclusions to the game, and both endings are a lot of fun.

Policy questions

faqArrow What is your cancellation policy?

All ticket sales are final, and tickets are non-refundable. Tickets are transferable to other players. Players should arrive with their printed tickets as proof of purchase.

faqArrow Can we change the number of players on our team?

If there are still tickets available during your event time, you may of course purchase them to increase your team’s size (to a maximum of 12 players).  As all ticket sales are final and tickets are non-refundable, you may not decrease your team’s size. If you are unable to attend your event time, you may transfer your ticket to a new player. If we see that fewer than 6 players have booked a game, we will work with you to reschedule your game, or issue a full refund.

faqArrow Will I know everyone on my team?

We will endeavour to fill each event to capacity. The best way to ensure that you’ll know everyone on your team is to purchase all 12 tickets.  The best way to meet new people (who may be more fun and interesting than your current friends) is to buy some of the tickets and see what happens!

faqArrow Can I order tickets by phone?

We only accept orders through our online booking system. If you have questions, comments, or concerns, please don’t hesitate to email us at info@lockquest.com. You can also call us at (416) 781-0281 locally, or toll-free at 1-877-610-0123.

faqArrow Can I store my personal belongings?

Yes, you may securely store your personal electronics, belongings, and outerwear in our game lobby while you play. The lobby sees only one team at a time, and is locked and monitored by our staff for the duration of your game.

faqArrow What happens if I’m late?

Escape the Book Club Killer is a live event that relies on heavily team dynamics. To be fair to players who arrive on time, latecomers will not be admitted to the game.

On the day of your event, please refer to any applicable TTC service updates, GO Transit service updates, traffic reports, road closure reports,  weather forecasts, and Stay Puft Marshmallow Man sightings  to ensure your prompt arrival.

faqArrow Do I have to sign anything before I play?

Yes! We have a liability and release waiver for you to sign, which you can review here.

faqArrow Why do you require a media release?

We take a team photo before your game, and post it on our website and through our social media channels. While we require all players to sign the release, you can of course opt out of the team photo.

Questions about health and safety

faqArrow Is the game safe to play?

Your safety is our priority. The game is equipped with emergency exits, fire safety equipment, and spare key boxes. Game progress is closely monitored by LockQuest staff.

faqArrow What if I feel claustrophobic?

Live room escape games like Escape the Book Club Killer are a worldwide phenomenon, and many escape companies report that claustrophobic players have enjoyed their games without incident. The game is monitored closely by LockQuest staff, and you can request to leave the game at any time.

faqArrow What if I need to leave during the game due to illness or emergency?

Our games are closely monitored by LockQuest staff. We will make every effort to usher you quickly and safely from the game area, with minimal impact to the other players. The game space is also equipped with an emergency exit door and backup keys for your use at any time.

Questions about accessibility

faqArrow Do I need any specialized or mathematical knowledge?

No, you don’t need to be an expert on 17th century Germanic poetry to finish the game! Fluency in English is required.  The most important skills you bring to a LockQuest game are observation and communication. It also helps to bone up on your hide n’ seek skills. Why not stash things around your house as a warm-up exercise?

faqArrow Are there any physical challenges?

There are no climbing, crawling, or any other physically demanding aspects to the game. All props and puzzles in Escape the Book Club Killer are intended to be used gently.  Remember: anything more than a nudge is too much touch!

faqArrow Can children play?

Each player under 13 must be accompanied by an adult. Teams that are entirely comprised of minors must have at least one guardian present in the game lobby for the duration of the game.

As parenting preferences vary, we leave participation to guardians’ discretion. The set contains classic pulp fiction artwork, which includes partial nudity and tawdry themes. The crux of the game involves tracking the habits of a serial killer. Any violence in the game is implied, but not depicted. There is no blood or gore in the game, and there are no jump scares or terrifying elements.

faqArrow Is the game wheelchair accessible?

It’s possible for us to accommodate players who use wheelchairs. Because wheelchair clearances vary, please email us at info@lockquest.com to discuss the needs of your team members before purchasing your tickets.

faqArrow Is the game accessible by deaf or by blind players?

Escape the Book Club Killer contains a number of audio-visual clues. While the game is unsuitable for teams comprised entirely of blind/vision-impaired or deaf/hard-of-hearing players, successful escape game teams can certainly include players with these disabilities.

faqArrow Does the game use dry ice/smoke machines, loud noises, or strobe lights?

No.